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ordering info: shipping policy

Shipping charges offers FREE STANDARD USA SHIPPING on all merchandise orders $100 net of any discounts and over (excluding taxes).

Delivery OptionDelivery CostSOPHYTO Processing TimeCarrier Delivery TimeTotal Delivery Time
UPS Ground$5.951 - 2 business daysEast Coast: 1 - 3 business days
West Coast: 4 - 5 business days
See map below
2 - 7 business days
UPS 2nd Day Air$12.951 - 2 business days2 business days3 - 4 business days
UPS Next Day Air Saver$19.951 - 2 business days1 business day2 - 3 business days

International Shipping: Flat Rtae of $30.00
Canada & Mexico: flat Rate of $20.00

Shipping terms

Business Days: Monday - Friday, excluding federal holidays within the United States.
UPS 2nd Day Air, UPS Next Day Air Saver, and FedEx: Orders must be placed by 12 noon Eastern Standard Time (EST) to be processed on the same business day.

Processing Time: Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Orders received on Saturday and Sunday are usually processed by Monday or by close of business day Tuesday.

Preferred carrier: UPS is's preferred carrier and we recommend that our customers choose UPS when shopping with us. UPS offers more detailed tracking information for your order.

If items are returned and no shipping was charged you will be charged our shipping out fee of $5.95

General delivery times

See the map below for the number of business days in transit for UPS ground packages shipped within the 50 states.

UPS Ground, 2nd Day Air, and Next Day Air Saver deliver Monday - Friday.
USPS delivers Monday - Saturday.
FedEx delivers Monday - Friday.

There is no delivery cost for shipping SOPHYTO eGift Certificates or Store gift certificates, regardless of their face value.

Orders shipped to the East Coast can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to the East Coast can be expected within 2 - 4 business days.

Hawaii & Alaska
For shipments to Hawaii & Alaska we offer USPS (Ground and Priority), UPS (2nd Day Air and Next Day Air only) and FedEx (2 Day Express and Overnight Express only) services.

P.O. Box
Our P.O. Box customers should use USPS Ground.
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